PLEASE READ FAQ BEFORE SENDING A MESSAGE

How long will delivery of each shipping method take?

<p>Standard shipping via China EMS ePacket – will be delivered in 8-15 business days.</p>
<p>Expedited shipping via UPS/DHL Express – will be delivered in 4-6 business days. </p>
<p>See <a href=”https://www.ferrofire.com/shipping-policy/”><u>Shipping Policy</u></p>

What are the delivery charges for orders?

<p>We provide Standard Shipping via China EMS ePacket for most countries, it is free shipping. You will find if your country is under the service of China EMS ePacket when input your address at checkout.</p>

Which payment methods are accepted?

<p>PayPal, and the popular credit cards such as Visa, MasterCard, American Express, and Discover. </p>

How secure is shopping in your shop? Is my data protected?

<p>We use uses HTTPS (connection security), which DigiCert is issued by RapidSSL, it makes your payment safe during data transmission.</p>
<p>We abide by all laws to protect your privacy information, see our <a href=”https://www.ferrofire.com/privacy-policy/”><u>Privacy Policy</u></a></p>

What exactly after ordering?

<p>You will receive an email of order confirmation with the order details, within 2 business days your order will be processed and shipped, an email of shipment confirmation will be sent to you with tracking number and link.</p>
<p>See <a href=”https://www.ferrofire.com/shipping-policy/”><u>Shipping Policy</u></a></p>

<h3 style=”text-align: left;” data-line-height=”l”><strong>FERROFIRE Operation of SED International</strong></h3>
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